Privacy Policy

1. Scope and Application

This Privacy Policy ("Policy") applies to all personal information collected, processed, stored, and used by 987ph ("987ph," "we," "us") in connection with the operation of the online gaming platform accessible at https://987ph.win. This Policy applies to all registered players, prospective players who visit the 987ph website, and all individuals who interact with 987ph's customer support services.

By registering an account, accessing the 987ph platform, or providing any personal information to 987ph, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this Policy, you must not use the 987ph platform.

This Policy is to be read in conjunction with the 987ph Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall framework governing your use of the 987ph platform.

2. Information We Collect

2.1 Registration and Identity Information

When you register a 987ph account, we collect the following personal information:

• Full legal name as it appears on a valid Philippine government-issued ID
• Date of birth (to verify you are at least 21 years of age)
• Residential address in the Philippines
• Email address
• Mobile phone number (for 2FA and account communications)
• Username and encrypted password

2.2 Identity Verification (KYC) Documents

In compliance with PAGCOR Know Your Customer (KYC) requirements, 987ph may request copies of the following documents:

• Valid Philippine government-issued photo identification (e.g., PhilSys ID, passport, driver's licence, UMID, SSS/GSIS ID)
• Proof of address (e.g., utility bill, bank statement issued within the past three months)
• Proof of payment method ownership (e.g., screenshot of registered GCash or PayMaya account name)
• Additional documents as required for enhanced due diligence on accounts above applicable transaction thresholds

2.3 Financial and Transaction Information

987ph records all deposit and withdrawal transactions, including payment method details (GCash number, PayMaya account, bank account name and number), transaction amounts in Philippine Peso, timestamps, and transaction reference numbers. Credit or debit card numbers are not stored on 987ph servers.

2.4 Gaming Activity Data

987ph records all gaming activity associated with your account, including games played, bet amounts, game outcomes, session duration, and wagering history. This data is used for regulatory reporting to PAGCOR, responsible gaming monitoring, bonus eligibility calculation, and dispute resolution.

2.5 Technical and Device Data

When you access the 987ph platform, we automatically collect certain technical information, including: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This information is used for security monitoring, fraud prevention, and platform optimisation.

2.6 Customer Support Communications

When you contact 987ph customer support via live chat or email, we retain a record of your communications, including the content of your messages, the date and time of contact, and the resolution provided. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.

3. How We Use Your Information

987ph uses the personal information we collect for the following purposes:

• Account management: To create, maintain, and administer your 987ph account, process your login, and provide access to platform features
• Identity verification and KYC compliance: To verify your identity and age as required by PAGCOR regulations and Philippine anti-money laundering law
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted Philippine payment channels
• Regulatory compliance: To fulfil mandatory reporting obligations to PAGCOR and other Philippine government authorities as required by law
• Responsible gaming monitoring: To detect and respond to indicators of problem gambling, including monitoring session duration, deposit frequency, and loss patterns in accordance with PAGCOR responsible gaming guidelines
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, account compromises, and prohibited activities
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of the 987ph platform
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance
• Promotional communications: To send you promotional offers and platform updates where you have consented to receive such communications and have not opted out

4. Legal Basis for Processing

987ph processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given specific, informed consent to the processing of your personal data, including for promotional communications
• Contractual necessity: Where processing is necessary to perform the contract between you and 987ph — specifically, to operate your account and deliver gaming services
• Legal obligation: Where processing is required to comply with PAGCOR licensing conditions, Philippine AML legislation, KYC requirements, and mandatory regulatory reporting obligations
• Legitimate interests: Where processing is necessary for the legitimate interests of 987ph or its players, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by your fundamental privacy rights

5. Sharing of Personal Information

987ph does not sell, rent, or trade your personal information to unaffiliated third parties for commercial purposes. We may share your personal information in the following limited circumstances:

• Regulatory authorities: 987ph is required to share player information with PAGCOR and other Philippine government agencies (including the Anti-Money Laundering Council) as required by applicable law and licensing conditions
• Payment service providers: We share necessary financial information with GCash, PayMaya, and Philippine banking institutions to process your deposits and withdrawals
• Technology and platform partners: We share limited operational data with game providers, platform software vendors, and security service providers who assist in operating the 987ph platform, all of whom are bound by strict data processing agreements
• Legal proceedings: We may disclose personal information where required by a valid court order, subpoena, or other compulsory legal process issued under Philippine law
• Business transfers: In the event of a merger, acquisition, or sale of 987ph's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections

6. Cookies and Tracking Technologies

987ph uses cookies and similar tracking technologies on the platform for the following purposes:

• Essential cookies: Required for the platform to function, including maintaining your login session, processing bets, and accessing secure areas of your account. These cookies cannot be disabled without impairing platform functionality.
• Analytical cookies: Used to understand how players interact with the 987ph platform, which pages are visited most frequently, and where technical issues arise. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent account access, bot activity, and other security threats.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent core platform features from functioning correctly. 987ph does not use third-party advertising cookies or cross-site tracking technologies.

7. Data Security

987ph implements industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 987ph servers
• Encrypted storage of passwords using one-way hashing algorithms — 987ph staff cannot view your password
• Two-factor authentication (2FA) available to all players and strongly recommended for account security
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of the 987ph platform infrastructure
• Automatic session timeout for inactive account sessions

While 987ph applies rigorous security standards, no internet-based system is entirely immune to security risks. You are responsible for maintaining the confidentiality of your 987ph login credentials and for ensuring the security of the device you use to access the platform.

8. Data Retention

987ph retains your personal information for as long as your account remains active and for such additional periods as required by applicable Philippine law and PAGCOR licensing conditions. Specifically:

• Account registration and KYC documents are retained for a minimum of five years following account closure, in accordance with Philippine AML legislation
• Transaction records are retained for a minimum of five years following the transaction date
• Gaming activity logs are retained for the period required by PAGCOR regulatory guidelines
• Customer support communications are retained for three years following resolution
• Technical and device data collected for security purposes is retained for 12 months

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 987ph's data disposal procedures.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 987ph:

• Right to be informed: The right to know what personal data 987ph holds about you, how it is used, and with whom it is shared
• Right of access: The right to request a copy of the personal data 987ph holds about you
• Right to rectification: The right to correct inaccurate or incomplete personal data in your 987ph account
• Right to erasure: The right to request deletion of your personal data, subject to 987ph's legal retention obligations under PAGCOR regulations and Philippine AML law
• Right to object: The right to object to the processing of your personal data for direct marketing purposes
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible
• Right to lodge a complaint: The right to file a complaint with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of these rights, contact the 987ph Data Privacy Officer via email at [email protected] (plain text only — not a link). 987ph will respond to all data subject requests within 15 business days of receipt, as required by the Data Privacy Act.

10. Children and Minors

The 987ph platform is strictly intended for adults who are at least 21 years of age. 987ph does not knowingly collect personal information from persons under 21 years old. If 987ph discovers that a registered account belongs to a person under the age of 21, the account will be immediately closed, all associated data will be handled in accordance with PAGCOR guidelines, and any funds held in the account will be processed according to applicable regulatory requirements.

If you are a parent or guardian and believe that a minor in your care has registered a 987ph account, please contact our support team immediately via live chat (8AM–12MN PHT).

11. Responsible Gaming and Data

987ph uses gaming activity data, deposit patterns, session duration records, and other behavioural data to monitor for indicators of problem gambling among our Filipino player base. This monitoring is conducted in fulfilment of 987ph's PAGCOR responsible gaming obligations. Where indicators of problem gambling are detected, 987ph may proactively contact the affected player, apply account restrictions, or refer the player to responsible gaming support resources.

Data collected for responsible gaming monitoring purposes is handled with the highest level of confidentiality and is not used for any commercial purpose. Players who have activated self-exclusion will not receive promotional communications for the duration of their exclusion period. For more information, visit our Responsible Gaming page.

12. Changes to This Privacy Policy

987ph reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable Philippine law, PAGCOR regulatory requirements, or the operational needs of the platform. The date of the most recent revision is displayed at the top of this page. Registered 987ph players will be notified of material changes to this Policy via their registered email address or via an on-platform notice at login. Continued use of the 987ph platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

13. Contact and Data Privacy Officer

987ph has appointed a Data Privacy Officer (DPO) responsible for overseeing the platform's compliance with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 987ph, please contact:

987ph Data Privacy Officer
Email: [email protected]
Customer Support Hours: 8AM – 12MN Philippine Standard Time (PHT)
Live chat available on-site during support hours

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe that 987ph has not handled your personal data in accordance with the Data Privacy Act of 2012.